Starting an email migration

Using ShuttleCloud as an Administrator

Once you launch the app, you will be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from any IMAP enabled email account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even a personal Gmail account.

In Step 1, you will be selecting your source account or the email address from which you are migrating emails. There are two main options:

  1. My Domain - Select this option if the source account is of a user on your G Suite account. As administrator of the domain, you will not need to enter password information.
  2. Supported Providers - Select this option if the email address is not associated with your G Suite account. Such as Gmail, Outlook, Yahoo, etc. You will be required to enter the account’s login credentials.

**Note: If your provider is not supported you can perform the migration using the IMAP option.  Click here for more information.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating. ShuttleCloud for G Suite is a migration tool for the G Suite Ecosystem, so your options here are limited to Google accounts. As an administrator, you can choose to migrate to any user’s address on your Domain or to a Google account outside of your G Suite Domain.

And Step 3 is simply the email address you want to be contacted at once your migration has begun, as well as when your migration has completed.

Using ShuttleCloud as a Non-Admin

If you are using ShuttleCloud as a Non-Admin, you will face very similar steps to the ones detailed above:

In Step 1, you will be typing straight away the source account you want to migrate from.

**Note: If your provider is not supported you can perform the migration using the IMAP option. Click here for more information.

In Step 2, you will be selecting the destination account you want to migrate into. This can either be the account from which you are accessing the tool or a different email account.  

And Step 3 is simply the email address you want to be contacted at once your migration has begun, as well as when your migration has completed.

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