Starting an email migration

Launching the ShuttleCloud Migration Tool

Visit admin.google.com, scroll to the bottom where you'll reach the Other cloud-based apps, installed for you by your admin, select ShuttleCloud Email Migration:

You can also access the ShuttleCloud Migration Tool by visiting gsuite.shuttlecloud.com.

Using ShuttleCloud as an Administrator

Once you launch the app, you will be taken directly to the email migration screen pictured below. From here, as an administrator, you will be able to migrate messages from any IMAP enabled email account to any Google account. Note that this could be your G Suite Domain account, a user account within your G Suite Domain, or even a personal Gmail account.

In Step 1, you will be selecting your source account or the email address from which you are migrating emails. There are three main options:

  1. My Domain - Select this option if the source account is an email address associated to your G Suite domain. As an administrator of the domain, you will not need to enter password information.
  2. Supported Providers - Select this option if the email address is not associated with your G Suite account. Such as Gmail, G Suite, Outlook, Yahoo, etc. You will be required to enter the account’s login credentials.
  3. If your provider is not supported you can perform the migration using the IMAP option (e.g., Office 365 and other custom IMAP servers). Click here for more information.

Step 2 is very similar, except you will be selecting the destination account to which the emails are migrating into, this can be an account in your G Suite domain or a consumer @gmail.com email address.

Using ShuttleCloud as a Non-Admin

If you are using ShuttleCloud as a Non-Admin, you will encounter similar steps to the ones detailed above:

In Step 1, you will be typing straight away from the source account you want to migrate from.

**Note*** If your provider is not supported, you can perform the migration using the IMAP option. Click here for more information.

In Step 2, you will be auto-selected into you G Suite

Step 3 is simply adding the email address you want to be contacted once your migration has begun, as well as when your migration has completed.

Still need help? Contact Us Contact Us